Job Satisfaction Survey Among Healthcare Providers in Alexandria University Hospitals

Document Type : Original Article

Authors

1 Department of Public Health and Community Medicine, Faculty of Medicine, Alexandria University, Egypt

2 Department of Epidemiology, High Institute of Public Health, Alexandria University, Egypt

Abstract

Background: Job satisfaction is the positive emotional situation that results from the appraisal of
one’s job or job experience. Moreover, it is an important predictor of well‐being in the workplace,
having a direct association with the productivity of healthcare providers and the quality of services
provided.
Objective(s): The aim of the present study was to evaluate job satisfaction among healthcare
providers in Alexandria University hospitals.
Methods: For the present cross‐sectional study, which included 300 medical residents and 200
nurses, quantitative data collection was conducted via the 72‐item validated Arabic version of the Job
Descriptive Index (JDI) and Job in general scale (JIG), and qualitative data collection was conducted
as well.
Results: The findings revealed that the majority of the participants were moderately satisfied. Among
the five job satisfaction facets examined, coworkers’ facet had the highest level of job satisfaction
among both groups followed by opportunities for promotion and the facet of the nature of the current
job itself (moderately satisfied), and the lowest level of satisfaction was revealed in pay and
supervision facets (unsatisfied). Statistically significant differences were observed between the two
groups in the overall JIG and in the pay facet (p < 0.05). Spearman rho coefficients were computed to
correlate the overall job satisfaction for each facet.
Conclusion: Health-care providers at Alexandria University hospitals were moderately job satisfied
except for their pay and supervision. Assessment of job satisfaction in the hospital environment is a
cornerstone to create a healthy and safe work environment for healthcare staff to provide a high level
of services to health service users.

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